(A+) Rating by the (BBB) Better Business Bureau.
Lucien's International Inc.
NO REFUNDS : There is no refund if you cancel your reservation, you will receive a one time credit for a future rental depending on availability on your new rental reservation that never expires. When you use your future rental and you reserve it in a holiday, high demand period or change of original destination, you will be required to pay the difference in rates. All rental reservations require payment in full which is the estimated full rental payment, taxes and extras to be paid in full at time of reservation. If you return your rental vehicle early there is no refund or credit for the unused time or days. Our rentals are not allowed out of the United States except for Canada. All rentals must be returned to the rental location in Syracuse, New York. Tolls that we receive from your rental will be charged to your card plus a administrative fee of $20.00 per toll bill. All rental quotes expire the next day. Mileage for your trip is included with the rental for our 12 & 15 seat passenger vans unless otherwise is stated on your rental agreement. Our Mercedes are $3.00 per mile over 100 miles per day. Rentals are based on a 24 hour day. All rates quoted are for 25 years old and over. All renters must be 18 years old and have a valid drivers license. All additional drivers must be 21 years old and have a valid drivers license. There is a $3.00 charge per day per additional driver, spouse is no additional charge. Fuel charges are $5.99 per gallon. Late return is $200.00 per hour over return time. There is no grace period. Age rental surcharge is $199.99 per day for ages 18-20, $149.99 per day for ages 21-24. Under 25 can only rent our compact, intermediate, standard vehicle class. All renters and additional drivers must be 25 and over to rent and drive a 12 or 15 seat passenger van. Also all renters and additional drivers must be 25 and over to rent and drive our Mercedes. CDW (collision damage waver) is $9.00-$12.00 per day depending on the vehicle and availability. We offer the use of a trailer hitch receiver on select 12 and 15 seat passenger vans is available for towing a small trailer no larger than a 4 feet wide by 8 feet long with a light cargo weight or a hitch mount cargo carrier for $ 99.99 per day additional charge. GPS charge is $ 29.99 per day. All car seats are $29.99 per day per seat. New York State vehicle rental sales taxes is 20%. Passenger seating specifications includes the driver seat. NEW YORK STATE LAW REQUIRES ALL CHILDREN UNDER THE AGE OF EIGHT TO BE RESTRAINED IN A FEDERALLY APPROVED CHILD RESTRAINT SYSTEM. New York State law prohibits the following practices by rental companies based upon race, color, ethnic origin, religion, disability, sex,marital status, or age: (1) refusal to rent (2) the imposition of any additional charge (except in certain instances where the renter is under the age of 25). In addition, it is unlawful for a rental vehicle company to refuse to rent a vehicle to any person solely on the requirement of ownership of a credit card. There is NO SMOKING of any kind in any of our rentals. See our rental contract for our additional terms and conditions. All rentals must be returned in the same clean condition inside and out. We accept credit cards, debit card and prepaid cards or cash (U.S. currency). All payment forms must be in U.S. currency. Any and all information subject to change at any time without notice and will apply to our site even if updates or corrections have not been made. Information deemed reliable, but not guaranteed. For more information call 315-466-1651.